Xbox collection X not working anymore

Hi there so lately my Xbox collection X began to have community points , it was saying that I used to be linked to web with a Ethernet cable (which is unfaithful) and why I attempt to join wirelessly it stated to unplug the cable which was not even plugged in. I made a decision to do a manufacturing facility reset and see if it mounted it and oh my now I’m caught on the default settings display. It all the time says I’m linked to the web after I’m not so the replace can’t be accomplished. When I attempt to enter a wi-fi connexion by getting into the SSID identify I get a protocol error (picture connected). I do not know what to do subsequent I did all the pieces I might it’s been 2 weeks and my Xbox is a paperweight please assist me !